Terms & Conditions

Welcome to Friends Stationers. By accessing or shopping on our website, you agree to follow the Terms & Conditions listed below. Please read them carefully.

1. General Information

These Terms & Conditions apply to all users of our website, including shoppers, visitors, and account holders. By using our services, you confirm that you are at least 18 years old or using the website under adult supervision.

2. Products & Descriptions

We try our best to display accurate product details, colors, and images.
However, slight variations may occur due to lighting, screen settings, or changes by manufacturers.

We reserve the right to update product information, pricing, and availability without notice.

3. Pricing & Payments

All prices are listed in Pakistani Rupess.
We may offer discounts or promotions from time to time.
Payment must be made in full at the time of purchase.
We use secure third-party payment gateways to process payments.
We do not store your full payment card details.

4. Order Acceptance

Your order is considered accepted once:

Payment is confirmed
You receive the order confirmation email

We reserve the right to cancel an order in case of:

Out-of-stock items
Incorrect pricing
Suspicious or fraudulent activity
Incomplete information

If your order is canceled, any payment will be refunded.

5. Shipping & Delivery

Delivery times may vary based on your location and courier service.
We are not responsible for delays caused by courier companies, weather, or holidays.
Shipping charges (if any) will be shown at checkout.

Once the package is handed over to the courier, risk of loss or damage transfers to the buyer.

6. Returns & Refunds

We accept returns under the following conditions:

Wrong or damaged product received
Product returned within 7 days of delivery
Item must be unused and in original packaging

Refunds will be processed after inspection.
Some products may be non-returnable, such as pens, markers, or opened stationery items (due to hygiene reasons).

7. User Accounts

When creating an account:

You must provide accurate information
You are responsible for keeping your password confidential
Any activity under your account is your responsibility

We may suspend or delete accounts that violate our policies.

8. Intellectual Property

All content on this website—including images, logos, descriptions, and designs—is the property of Friends Stationers.
You may not copy, reproduce, or distribute any material without permission.

9. Prohibited Activities

Users are strictly prohibited from:

Misusing the website
Attempting to hack or damage the website
Posting false or misleading information
Violating copyright or trademark laws

10. Limitation of Liability

We are not responsible for:

Losses due to delayed shipments
Inaccurate product use
Technical issues or website downtime
Any indirect, incidental, or consequential damages

11. Changes to Terms

We may update these Terms & Conditions anytime.
All changes will be posted on this page with the updated date.

12. Contact Us

For questions or concerns about these Terms & Conditions, contact us at:

Friends Stationers
Email: info@friendsstationers.store
Phone: +92 300 1234567
Address: Sargodha Pakistan.